Privacy policy

Privacy Policy

Effective Date: December 2025
Website URL: https://craftog.com
Contact Email: support@craftog.com

CraftOG is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website.

Information We Collect

1. Personal Information

When you create an account, make a purchase, or submit content, we may collect information such as your name, email address, and payment details. Payment information is handled securely by third-party processors; CraftOG does not store full payment data.

2. Usage Data

We may collect data about how you interact with the website, including IP address, device information, browser type, and pages you visit. This helps us improve performance and user experience.

3. Cookies and Tracking Tools

CraftOG uses cookies to provide essential website functions and enhance your browsing experience. You may control cookie settings through your browser.

How We Use Your Information

To Operate the Platform: Account creation, content management, downloads, purchases, and service functionality.

To Improve CraftOG: Analysing usage patterns to enhance features, performance, and security.

To Communicate with You: Sending updates, service notices, and promotional messages. You may opt out of promotional emails anytime.

To Protect Users: Detecting fraud, abuse, or security issues.

How We Share Your Information

CraftOG shares information only when necessary:

1. Service Providers

We may share data with trusted third-party providers who assist in payment processing, hosting, analytics, and security. These partners are required to protect your data.

2. Legal Requirements

We may disclose information if required by law, in response to legal processes, or to defend our rights and protect our users.

CraftOG does not sell, rent, or trade your personal information.

Security

We use technical and organisational measures to protect your personal data from unauthorized access or misuse. However, no online service or storage method is completely secure. We work continually to strengthen our protections but cannot guarantee absolute security.

Your Rights

Access and Update

You may view and update your personal information through your account settings.

Opt-Out

You may unsubscribe from promotional communications at any time using the link provided in emails.

Data Deletion Request

You may request deletion of your personal data by contacting us at support@craftog.com. Some information may be retained for legal or security purposes.

Cookies

CraftOG uses cookies for login functionality, preferences, analytics, and performance. You may disable cookies through your browser, but some features may not function correctly without them.

Changes to This Policy

We may update this Privacy Policy as needed. Updated versions will be posted on this page, and the “Effective Date” will be modified accordingly. Continued use of the website indicates acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
support@craftog.com